SUPPORTER & PARTNER PRIVACY NOTICE

This is a summary of how we process and store your information in line with the General Data Protection  Regulation (GDPR). 

We are committed to GDPR compliance and value the information you share with us, therefore we will  endeavour to keep your information up-to-date, to store and destroy it securely, and to protect it from loss,  misuse, unauthorised access and disclosure. We will not collect or retain excessive amounts of data and will  ensure that appropriate operational and technical measures are in place to protect the information we hold. 

We review our privacy policies annually and may update this notice periodically; the most recent copy can be found on the Speak Life website. If we make any significant changes to our privacy policy or processes, we will endeavour to communicate this to supporters via email. If you wish to receive notifications from Speak Life, please ensure you have given us the appropriate permissions allowing us to contact you. We will also ensure any  changes are reflected on our website. By continuing to use our services, you will be deemed to have accepted  these changes.

WHO WE ARE

Speak Life looks to captivate church and world with the love of Jesus. We are a member of the Evangelical  Alliance, and a registered CIO since September 2019. Speak Life formally operated as The Hour of Revival  Evangelistic Association, which was founded in 1952 [charity number 232509]. 

Our Information and Privacy Co-Ordinator is Emily Lynch. If you have any concerns regarding the contents of  this notice or require further information, please contact data@speaklife.org.uk or if the matter is of an urgent  nature, please call 01323 725231.

WHAT ARE THE LEGAL BASES FOR PROCESSING INFORMATION

There are a number of scenarios in which Speak Life may obtain or process your information, and for each we  will have identified the lawful bases for processing. There are five lawful bases for processing your information: 

(a) Consent: you have given clear consent for us to process your personal data for a specific purpose.   

(b) Contract: the processing is necessary for a contract we have with you, or because we have asked you to take  specific steps before entering into a contract. 

(c) Legal obligation: the processing is necessary for us to comply with the law. 

(d) Vital interests: the processing is necessary to protect someone’s life. 

(e) Public task: the processing is necessary for us to perform a task in the public interest or for our official  functions, and the task or function has a clear basis in law. 

(f) Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a  third party, unless there is a good reason to protect the individual’s personal data which overrides those  legitimate interests.  

Many of the lawful bases for processing depend on the processing being “necessary”. This does not mean that  processing has to be absolutely essential. However, it must be more than just useful, and more than just standard  practice. It must be a targeted and proportionate way of achieving a specific purpose. The lawful basis will not  apply if we can reasonably achieve the purpose by some other less intrusive means, or by processing less data. 

For many of our day-to-day functions Speak Life will process your personal information on the basis of consent.  This means you will be asked to consent to us using, storing and processing your personal information. We will  look to request additional consent for a specific purpose, if it falls out of our normal remit of work or charitable  objectives.  

We may have reason to process or store your personal information in line with another lawful basis, in which case  consent may not be required. This will be kept to a minimum and only as required, such as when we need to  carry out our obligations under employment, social security or social protection law, or a collective agreement. If  the processing of information is deemed significant and not in line with our standard processes, we will make  every reasonable effort to inform you prior to, or as soon after following, the processing of your information.  Examples of when we may refer to a basis, other than consent, may be: 

If we wish to use your information for a new ongoing purpose, not covered by this policy, then we will provide  you with a new or amended privacy notice, explaining the changes, prior to processing your information. 

WHAT INFORMATION DO WE USE

Personal data for the purpose of GDPR is defined as ‘any information relating to an identifiable person who can  be directly or indirectly identified in particular by reference to an identifier’. In simpler terms, this means any information about you that enables you to be identified. We may collect several types of personal information, such as:

The GDPR recognises some information as ‘sensitive personal data’. The information we process may constitute ‘sensitive personal data’ because, as a Christian ministry, the fact that we hold your information may be suggestive of your religious beliefs. 

Other ‘sensitive personal data’ includes (but is not limited to) racial or ethnic origin, sex life, mental and physical  health, details of injuries or medical treatment received, data concerning sexual orientation, children’s data and  criminal records, fines and other judicial records. If you provide any sensitive personal data, we will ensure that it  is processed in accordance with the GDPR guidelines, and only for the purposes for which it was provided. 

WHY DO WE USE THIS INFORMATION

We use your information so that we can best serve you, the community, and work towards our charitable
objectives. Your information may be used in several ways, such as:

Governance and finance

Communication and charitable objectives

Supporter and partner experience

WHEN DO WE OBTAIN INFORMATION

We collect personal information in a number of ways, such as;

(a) When you give it to us directly, for example when you;

(b) When we obtain it indirectly;

(c) When it is available publicly

(d) When you visit our website

WHEN WILL WE SHARE YOUR INFORMATION

We look to keep your information as secure as possible, however to undertake some of our processes, deliver on services or charitable objectives or to comply with our legal obligations we may have to share certain information with third party organisations (data processors). If this is the case, we limit the information we share to that which is required to undertake the task for which they were appointed, or that is required by law. Where we have appointed a data processor, we will have confidentiality agreements in place that restrict the use of your information and ensure that they comply with GDPR. We do not sell on your information.

We may share information in order (but not limited) to:

(a) Provide you with services that are in line with our charitable objectives;

(b) To undertake administrative and financial functions;

(c) When we are required to by law;

This notice only covers information that Speak Life holds. Where you are utilising Speak Life services that are provided by a third party – such as our YouTube Channels, Discord Server and our courses learning platform, which is hosted by LearnWorlds (CY) Ltd – Speak Life advises you to refer to the provider’s privacy notice. Where reasonably practical, Speak Life will provide links to notices of its chosen third-party suppliers and processors.

WHERE WE STORE YOUR INFORMATION

We have taken appropriate operational and technical measures to ensure your information is secure. All
information that is provided to us directly, or that we obtain, is stored within the EU, or on systems complying with measures giving equivalent protections of personal rights through international agreements or contracts approved by the European Union*. Your information will only be processed by appropriately trained staff, volunteers and appointed data processors. We store information in several ways, such as:

*Our website is accessible from overseas so on occasion some personal data (images etc) may be accessed from outside the EU. This notice only covers information that Speak Life holds. Where you are utilising Speak Life services that are provided by a third party – such as our YouTube Channels, Discord Server and our courses learning platform, which is hosted by LearnWorlds (CY) Ltd – Speak Life advises you to refer to the provider’s privacy notice. Where reasonably practical, Speak Life will provide links to notices of its chosen third-party suppliers and processors.


We have additional measures in place where personal information concerns a child or young adults under the age of 18.

OTHER WEBSITES AND SOCIAL MEDIA

The Speak Life website may provide links to other sites, this privacy notice only applies to the Speak Life
website, therefore if you select a link, we would encourage you to read the privacy notice or policy of each site visited.
Viewing Speak Life content, or engaging in conversation with Speak Life, via social media or messaging groups such as Facebook or WhatsApp falls outside of our control, and as such, you should look to the provider’s privacy notice, as the information you share would be covered by their privacy policy, not that of Speak Life.

COOKIES

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Please see our Cookie Policy for further information regarding our use of Cookies.

HOW LONG WILL WE STORE YOUR INFORMATION

We will keep your information only as long as we need to.
For most records this will include the period you are waiting to access services, are actively engaged with the work or are a supporter or partner of Speak Life, and then for a maximum of 3 years following your last interaction with Speak Life.


However, we are required to retain some records for an extended period of time including (but not limited to) financial transactions, employment records and information regarding safeguarding. In these cases we will retain records in accordance with the current UK legislation or guidelines.


Information pertaining to appearance, visual or audio recording, which is used for the purpose of content
creation, filmmaking or advertisement will remain the property of Speak Life.


All other personal information following this time will be deleted (if electronic record) or securely disposed of (if paper record).

HOW CAN YOU UPDATE YOUR INFORMATION OR WITHDRAW YOUR CONSENT

We use ChurchSuite as our principal place to store information. If you wish to update any information, including financial information we may have, or you wish to withdraw your consent please email data@speaklife.org.uk
If you withdraw your consent, Speak Life will aim to delete (if electronic record) or securely dispose of (if paper record) your information within 72 hours, or within a maximum of 1 month from the date of your request. If for any reason this is not possible you will be informed in writing, usually via email.

YOUR RIGHTS AS A ‘DATA SUBJECT’

You have several rights over the information we hold on you, such as:

  1. right to access the information we hold;
    You may request a copy of the personal information we hold on you, and information concerning why we use it, where we obtained it from and who we share it with. Your first request is free of charge, any future requests may incur a charge.
  2. right to have your information erased;
    You may request that we delete your personal information. We will respond within one month confirming if this has been possible and if not the reason why it has not been deleted.
  3. right to rectify your information;
    You may update or request your information to be updated, if you believe it is inaccurate.
  4. right to restrict processing;
    You have the right to request that we restrict processing if there is a disagreement about its accuracy or legitimate use.
  5. right to object;
    You have the right to request that we stop processing your data, unless we can demonstrate compelling and legitimate grounds for processing, which may override your own personal interests.
  6. right to data portability;
    If you provide personal information, by completely automated / electronic means, for the purpose of providing us with your consent for processing information or in order to enter into a contract with us, you have the right to have a copy of the information provided to you in a portable format.
  7. rights related to automated decision-making;
    You have the right not to be subject to a decision based solely on automated processing of your personal information.

COOKIE AND WEBSITE POLICY

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in
compliance with the Children’s Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.
By using or accessing the Speak Life website (“Website”), you are consenting to our use of Cookies as outlined below.

INTRODUCTION: WHAT IS A COOKIE?

“Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other
website-browsing equipment for record-keeping purposes. Cookies allow the Website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value.
Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the website.
Persistent Cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). When we use session cookies to track the total number of visitors to our website, this is done on an anonymous aggregate basis (as cookies do not in themselves carry any personal data).

HOW WE USE COOKIES

Like most websites, we use cookies for a variety of purposes in order to improve your online experience, but specifically we use Cookies on the website for analysing user activity through Google Analytics.
Google Analytics collects information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies.
The information is used for statistical purposes and analysis in order to administer the website or improve our services. All of our activity falls within the bounds of the Google Analytics Terms of Service.
Want to opt out of tracking? You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

USE OF COOKIES AND WEB BEACONS

We may use cookies to help personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site’s services, a cookie enables Speak Life to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn’t cause a problem with our site, should you so choose.

TWITTER ADS POLICIES

This policy applies to Twitter’s conversion tracking and tailored audience products.

For more information about Twitter’s paid advertising products, click here.

For information about Twitter’s other policies, click here.

Active Cookies

Name of cookie owner/serviceCookie nameDescription
Google Analytics_ga‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. We use Google Analytics to record user website behaviour and demographic reporting.
YoutubeLAST_RESULT_ENTRY_KEY, nextId, remote_sid, requests, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA, YSC,
yt.innertube::nextId
Set and controlled by Youtube videos are embedded. They control watch history, suggested videos, player preferences and any other features Youtube runs on videos.
Moove GDPRmoove_gdpr_popupUsed to store your cookie preferences and control whether our other third party cookies are added or not.
Xi/jot/embedsUsed when Tweets are embedded. Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Last updated: 21/5/2024